1. You have not entered your valid ID (ex: p123ABCD).
2. You have not entered your valid password for the above ID.
3. You have not entered a valid ID (verify with your home office to determine whether or not your ID has been set up by your Home Office. Note: If your ID was set up by your home office today, you will have to wait ONE day before accessing NetExchange Pro as this information will update during an overnight batch process).

1. The ID you have entered is not a valid ID (Note: If your ID was created today by a your home office, you will have to wait ONE day before accessing NetExchange Pro as this information will update during an overnight batch process).
2. The ID that you have entered has no accounts authorized based on the login ID (Note: If you are currently not authorized to view any accounts, you will NOT be able to login to NetExchange Pro. You must have at least one account associated with your login ID).

1. The new password may NOT be the same as your old password.
2. You will not be able to enter a password that you have chosen during the past 12-month cycle.
3. The new password may NOT contain repeating characters (ex: BUBBLES or SMITH111).
4. The password must be four to eight characters in length.